Vendor Management Services
Smart vendor operations. Stronger results
At Wo.Box Consulting, we specialize in helping you build and maintain a reliable, scalable, and high-performing vendor network. With deep expertise in the localization industry, we support Language Service Providers (LSPs) and companies with in-house localization teams in managing their external resources with precision and strategy.
Whether you're running a large-scale multilingual program or coordinating specialized translation projects, our vendor management solutions are tailored to fit your operational model.
1
Vendor Recruitment & Onboarding
We help you build a vendor pool that matches your quality expectations, service types, and language needs.
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Identification and screening of qualified linguists, agencies, or specialists
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Custom testing, vetting, and credential verification
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Rate negotiation and contract setup
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Structured onboarding processes, including NDA handling and system training
2
Performance Monitoring & Quality Assurance
We establish transparent and consistent performance tracking frameworks to ensure top-quality deliverables.
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Development of vendor KPIs (timeliness, quality, responsiveness, etc.)
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Regular performance reviews and reporting
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Quality checks (spot-checks, revision/QA workflows, client feedback analysis)
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Support with vendor improvement plans or offboarding when needed
3
Process & Workflow Optimization
We refine how your team collaborates with vendors to reduce friction and increase efficiency.
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Audit of your current vendor management flow
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Recommendations for tool usage (Plunet, XTRF, CRMs, spreadsheets, etc.)
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Implementation of streamlined request, assignment, and payment procedures
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Alignment of vendor processes with your project and production workflows
Contact us for a tailored consultation or to explore collaboration opportunities